Covid-19

We would like to reassure clients who are considering the booking of events for the 2020/21 calendar, with the uncertainty regarding Covid-19, that we will do our utmost to be as accommodating as possible during this period.

Safety: Safety of our clients at all events is of paramount importance to us here at Gala Events. All of the venues which we work with will follow government guidelines and we will happily give you the Covid-19 policies for all venues where you are booking places at with us. Please ask your Account Manager for these details today.

Payment: We all know that there is a large amount of uncertainty out there and we are happy to take a small 25% deposit for any bookings that are 4 months or more away, with the balance not due until 6 weeks before the event.

Further to this, we are happy to confirm that should an event be cancelled, we will raise a credit for 100% of your order, to be kept on account and used in conjunction with any future orders that you wish to place with us. For clarity, we can allocate funds towards the same event in 2021/22 even if we are not yet on sale.

If an event is cancelled and you do not wish to transfer to a future event then our standard Terms & Conditions will apply – where Gala Events commits to refunding all of the money it receives from the supplier/venue.

If you wish to discuss anything further, please feel free to contact the Gala Events team on 0800 195 4250 or email: sales@galahospitality.co.uk