Following ongoing concerns with regards to the cancellation of events throughout the 2020 calendar, due to Covid-19 (Coronavirus), we would like to reassure all clients that we will do our utmost to be as accommodating as possible during this period.

Further to this, we are happy to confirm that should an event be cancelled, we will raise a credit for 100% of your order, to be kept on account and used in conjunction with any future orders that you wish to place with us. For clarity, we can allocate funds towards the same event in 2021 even if we are not yet on sale.

If an event is cancelled and you do not wish to transfer to a future event then our standard Terms & Conditions will apply – where Gala Events commits to refunding all of the money it receives from the supplier/venue.

If you wish to discuss anything further, please feel free to contact the Gala Events team on 0800 195 4250 or email